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Titre : Predictive Marketing : Easy ways every Marketer can use customer analytics and big data Type de document : Ouvrage Auteurs : Artun ömer PhD, Auteur ; Levin Dominique, Auteur Editeur : New York [USA] : Wiley Année de publication : 2015 Importance : 246 ISBN/ISSN/EAN : 978-1-119-03736-1 Termes (thésaurus) : Analyse des données
Big Data
Création de la valeur
Expérience clientèle
Gestion de la relation client
Innovation collaborative
Innovation technologique
Marketing stratégique
Recherche de l'information
Relations entreprise clientèleRésumé : Make personalized marketing a reality with this practical guide to predictive analytics
Predictive Marketing is a predictive analytics primer for organizations large and small, offering practical tips and actionable strategies for implementing more personalized marketing immediately. The marketing paradigm is changing, and this book provides a blueprint for navigating the transition from creative- to data-driven marketing, from one-size-fits-all to one-on-one, and from marketing campaigns to real-time customer experiences. You'll learn how to use machine-learning technologies to improve customer acquisition and customer growth, and how to identify and re-engage at-risk or lapsed customers by implementing an easy, automated approach to predictive analytics. Much more than just theory and testament to the power of personalized marketing, this book focuses on action, helping you understand and actually begin using this revolutionary approach to the customer experience.
Predictive analytics can finally make personalized marketing a reality. For the first time, predictive marketing is accessible to all marketers, not just those at large corporations ― in fact, many smaller organizations are leapfrogging their larger counterparts with innovative programs. This book shows you how to bring predictive analytics to your organization, with actionable guidance that get you started today.
Implement predictive marketing at any size organization
Deliver a more personalized marketing experience
Automate predictive analytics with machine learning technology
Base marketing decisions on concrete data rather than unproven ideas
Marketers have long been talking about delivering personalized experiences across channels. All marketers want to deliver happiness, but most still employ a one-size-fits-all approach. Predictive Marketing provides the information and insight you need to lift your organization out of the campaign rut and into the rarefied atmosphere of a truly personalized customer experience.Réservation
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Cote Support Localisation Disponibilité MKT3 ART Livre ICHEC Disponible Connect : how to use data and experience marketing to create lifetime customers / Petersen Lars Birkholm
Titre : Connect : how to use data and experience marketing to create lifetime customers Type de document : Ouvrage Auteurs : Petersen Lars Birkholm, Auteur ; Person Ron, Auteur ; Nash Christopher, Auteur Editeur : New York [USA] : Wiley Année de publication : 2014 Importance : 253 p. ISBN/ISSN/EAN : 978-1-118-96361-6 Termes (thésaurus) : Comportement du consommateur
Croissance de l'entreprise
Expérience clientèle
Fidélisation
Gestion de la relation client
Marketing
Relations entreprise clientèle
Service clientRésumé : Connect and engage across channels with the new customers
Connect is the ultimate marketing guide to becoming more relevant, effective, and successful within the new marketplace. Written by a team of marketing experts serving Fortune 500 brands, this book outlines the massive paradigm shift currently taking place within the industry, and provides the insight and perspective marketers need to stay on board. Readers will find guidance toward reaching a customer base that sees marketers as an unnecessary annoyance, and strategies for engaging those customers at touch points throughout the customer lifecycle. The book's scope encompasses both digital and real-life avenues, discussing the new ways of thinking and the new tools and processes that allow marketers to function in the new era where digital customer experiences are increasingly important.
Marketing is undergoing a revolution to rival the impact of Gutenberg's printing press. Customers are in control, with more choice and more access than ever before, and they refuse to be "sold to" or "managed." Many marketing professionals are flailing for a new strategy while the winners are clearly jumping ahead – Connect takes readers inside the winners' world to learn the approach that's engaging the new consumer.
Discover the technology and processes that allow marketers to remain relevant
Craft a personal, relevant, and accessible customer journey that engages the connected customer
Keep in touch throughout the customer's life cycle, both online and offline
Link digital goals and metrics to business objectives for a more relevant strategy
Smart marketers have moved to a higher level that achieves business objectives while increasing relevance to the customer. Connect provides readers a roadmap to this new approach, and the tools that make it work.Réservation
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Cote Support Localisation Disponibilité MKT5 PET Livre ICHEC Disponible The lean entrepreneur : how visionaries create products, innovate with new ventures and distupt markets / Cooper Brant
Titre : The lean entrepreneur : how visionaries create products, innovate with new ventures and distupt markets Type de document : Ouvrage Auteurs : Cooper Brant, Auteur ; Vlaskovits Patrick, Auteur Editeur : New York [USA] : Wiley Année de publication : 2013 Importance : 256 ISBN/ISSN/EAN : 978-1-118-29534-2 Termes (thésaurus) : Big Data
Culture organisationnelle
Entrepreneuriat
Étude de cas
Innovation collaborative
Innovation continue
Lean management
Marketing expérientiel
Relations entreprise clientèle
Start-up
Technologie de ruptureRéservation
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Cote Support Localisation Disponibilité ENT2 COO Livre ICHEC Disponible
Titre : Business Model You. A one-page method for reinventing your career Type de document : Ouvrage Auteurs : Clark Tim, Auteur ; Osterwalder Alexander, Auteur ; Pigneur Yves, Auteur Editeur : New York [USA] : Wiley Année de publication : 2012 Importance : 257 Prix : 1 Termes (thésaurus) : Analyse
Carrière
Développement personnel
Modèle économiqueRéservation
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Cote Support Localisation Disponibilité SHS4 CLA Livre ICHEC Disponible Investment valuation. Tools and techniques for determining the value of any asset / Damodaran Aswath
Titre : Investment valuation. Tools and techniques for determining the value of any asset Type de document : Ouvrage Auteurs : Damodaran Aswath, Auteur Editeur : New York [USA] : Wiley Année de publication : 2012 Importance : 974 Prix : 1 Termes (thésaurus) : Analyse financière
Cash-flow
Dividende
Entreprise de services
Evaluation
Evaluation d'une entreprise
Fusion-acquisition
Investissement
Option
Recherche opérationnelle
Risque financier
Start-upRéservation
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